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Locations & Travel Information

Please see details below of how to find our various departure points plus travel information if travelling to Bristol by car, coach, bus or train.

Accessibility

Detailed information on accessing our boats and landing stages.

Public Trips Departure Location

All public timetabled tours and cruises depart from Bristol Packet Office (SS Great Britain), BS1 6UN.

Bristol Packet Office

Private Hire Departure Locations

Check your booking confirmation for details of the pick-up and drop-off location booked in for your private party.

The Pump House

The Pump House
Merchants Rd, Hotwells, Bristol BS8 4PZ

The landing dock is at the far end from the road down some steps:
Google Street View

The Cottage Inn

The Cottage Inn
Baltic Wharf, Cumberland Rd,
Bristol BS1 6XG

The landing dock is next to the slip 
Google Street View

Mardyke Ferry Landing

Mardyke Landing,
BS8 4UB
Access via a ramp from Hotwells road or via the pedestrian walk from the Pump House
Google Street View

Harbour Inlet

Harbour Inlet (Gas Ferry North),
BS1 5EL

The pontoons
Google Street View

Bristol Packet Office

Bristol Packet Office
Gas Ferry Rd, Bristol
BS1 6UN

Steps to landing stage
Google Street View

Brunel's Buttery

Brunel’s Buttery
Wapping Wharf,
BS1 6UD

Ramp to landing stage 
Google Street View

Bristol Packet Pontoon

Bristol Packet Pontoon
BS1 5UH

Ramp to a landing stage
Google Street View

Cascade Steps

Cascade Steps
City Centre,
BS1 5TX
Steps & Ramp to landing pontoon
Google Street View

Arnolfini Landing

Arnolfini Landing
Prince Street Bridge,
BS1 4RW

Steps to landing 
Google Street View

Mud Dock Landing

Mud Dock Landing
Prince Street Bridge,
BS1 4PH
Ramp to landing pontoon
Google Street View

Riverstation Restaurant

Riverstation Restaurant
The Grove,
BS1 4RB

Ramp to landing pontoon
Google Street View

Ostrich Inn

Ostrich Inn
Redcliffe Quay,
BS1 4RJ
Steps to landing stage
Google Street View

Welsh Back

Welsh Back
King Street,
BS1 4RR

Incline to landing stage 
Google Street View

Toto's By The River

Toto’s By The River,
BS1 6HU

Steps to landing stage
Google Street View

Castle Park

Castle Park Landing,
BS1 2DP

Ramp & Step access to landing stage

Temple Bridge

Temple Bridge
Temple Back
BS1 6DZ
Limited Acess
Google Street View

Temple Meads

Temple Quay
Temple Meads
BS2 0ZX

Travel Information

Wondering how to get to us? Answers to common travel queries.

Arriving by Car

Most areas in the centre of the city are now included in the Bristol Clean Air Zone. You must pay to drive within the zone if your vehicle does not meet the zone’s emission standards, unless you have an exemption.

All public trips depart from the Bristol Packet Ticket Office on the quayside at Wapping Wharf, Gas Ferry Road, Bristol BS1 6UN.

The closest car park is SS Great Britain Parking. This short stay car park is Pay & Display and does not accept card payments. Payment can be made with cash (COINS ONLY) or via the RingGo app. Maximum stay 5 hours.

Blue Badge holders are welcome to use the SS Great Britain car park free of charge and are not subject to the 5-hour time restriction.

To avoid the Clean Air Zone, use the Long Ashton Park and Ride and take the M2 Metro Bus to the SS Great Britain stop (see below).

Private bookings can depart from any landing stage in the Floating Harbour. Please check your booking confirmation to see where your trip is departing from.

There are several car parks close to the Harbour including:
 

Arriving by Coach

There is good access for coaches to drop off passengers and park close to the Bristol Packet Ticket Office at SS Great Britain Parking. This short stay car park is Pay & Display and does not accept card payments. Payment can be made with cash (COINS ONLY) or via the RingGo app. Maximum stay 5 hours.

There is limited parking available for coaches around the Harbour, but for boat trips from the Watershed Pontoon or City Centre Landing stages, coaches can access Canons Way and Explore Lane (next to Millennium Square Car Park) to drop off and collect their passengers.

For boat trips departing from Temple Meads Landing, it is possible for coaches to avoid the Clean Air Zone and access Avon Street (BS2 0PS) to drop off or pick up their passengers.

Arriving by Bus

All public trips depart from Bristol Packet Ticket Office on the quayside at Wapping Wharf, Gas Ferry Road, Bristol BS1 6UN.

The closest bus stop is the ‘SS Great Britain’ stop (6 minutes walk) which is included on the M2 Metro Bus route. This service runs Monday to Saturday (NOT SUNDAYS) from 07:00 until 20:49. A full timetable and ticket prices can be found on the First Bus website.

There are several bus routes that stop on Broad Quay in the City Centre. This is 15 minutes walk away from Bristol Packet Ticket Office, and is close to the most common departure points for private bookings at the Watershed Pontoon and Welsh Back Landing.

Arriving by Train

The City’s main railway station, Bristol Temple Meads is conveniently located close to the Harbour.

There are several options for getting to Bristol Packet Ticket Office from Temple Meads:

Walking – the journey from Temple Meads to our Ticket Office takes approx. 30 minutes on foot.

Taxi – There is a taxi rank located directly outside the entrance to Temple Meads Station and the journey should take approximately 10 minutes.

Bus – The M2 Metro Bus route stops at Temple Meads before heading to the SS Great Britain stop on Cumberland Road (please see below).

Ferry – The Waterbus stops at Temple Meads Landing and includes a service to the SS Great Britain. See the Waterbus website for the current timetable and prices.

Private Hire bookings can start or finish at Temple Meads Landing which is just a 2 minute walk from the main ticket desks at the front of the station.

Posted on Tripadvisor Tripadvisor
Per B profile picture
Per B
22 March 2026
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Nice trip Easy access from right next to SS Great Britain which you MUST see as well. Good captain/guide.
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CharlieBrys
15 March 2026
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Relaxed and informative Relaxed and informative. Friendly guide.
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Karen J profile picture
Karen J
10 November 2025
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very relaxing lovely cruise and very informative, just a pity the member of staff (rose) who was at bar talked to her friends the whole trip, they was so loud it was difficult to hear the commentary
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Duncan B.
11 October 2025
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Brilliant! Brilliant! The trip was so informative and entertaining. A high spot in our stay in Bristol. It is a must do along with the SS Great Britain.
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Adrian G profile picture
Adrian G
10 September 2025
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Great trip round the harbour We took a 45 minute trip round the harbour which was relaxing and interesting. The boat (converted canal boat) had a bar and a toilet, and the crew of 2 were excellent at pointing out interesting sites. It was so good we went back and did it again in the afternoon!!
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917jaynel
18 August 2025
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Lovely trip Had a lovely 45 minutes going down the river. Landmarks and history were pointed out along the way. Easy to book and well worth it. Would definitely do it again if we go back to Bristol.
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One Way Ticket…
11 August 2025
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Worth the time and not overpriced. Enjoyed our 45 min trip George and George both professional and took safety serious, but also fun and informative. Not overpriced so would recommend to others if visiting area.
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Kirsty
9 August 2025
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Birthday treats OMG!! Thank you so much Jude and George 👏 what an absolutely awesome 45mins! Came with my Dad and Daughter sooooooo glad we choose this boat! Jude was super informative with a great presence and sense of humour keeping us entertained with witty banter and super fun facts! Can not recommend this highly enough! Again thank you guys for making my Dads birthday so special 💯🇬🇧
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TravellersOnTheGo
4 August 2025
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Excellent What a great way to spend 45 minutes on the water in Bristol Harbour. The boat was clean and very well laid out with a bar at the end. We sat and sipped rosé wine as we looked at all the sites around the harbour. The commentary was absolutely spot-on and was extremely interesting. This is really good value and I highly recommend.
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Tigi
29 June 2025
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Messing about on the River A group of 7 of us really enjoyed 2hr our cream tea cruise on the River Avon this afternoon. The commentary was excellent, giving us interesting facts about what we were seeing. We saw our first Gromit from this years trail (outside the Arnolfini) A Heron, Swans, ducks and ducklings, lots of paddle boarders and even swimmers. The cream tea was generous with some of the best scones I've had, cake and unlimited cups of tea which in todays warm weather was very welcome. Special thanks to Ruby who looked after us so well.

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